To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. Here's how you do it: You must return the entire rod, including broken parts. Charges are based on the tier chart (See chart below). The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Product is guaranteed to be free from defects for 30 days from the date of purchase. Economic insecurity continued until the fifties, when tourism became a leading industry in the U.S.V.I. The s&h charge for shipments to Canada is $30. Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. Contact. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. All warranty claims must be made directly to the factory by the consumer. What is St. Croix Trading Company’s Warranty Policy? I decided to send it back st. Croix for warranty. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. *Note: Please return your rod in a disposable shipping container. Here's how it works. I can unsubscribe at any time. Since 2001, every St. Croix rod has a unique serial number. Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. Mojos have a 5 year warranty. Their warranty covers manufacturing defects. *If you broke the tip or top guide of a multi-piece rod, DO NOT break the other sections of the rod. If rod is out of warranty, the charges will be based off of the tier chart . Include a check equal to the Gold Star fee (Either $50 or $75 see above. (651) 505-9123 78 ST CROIX TRAIL SOUTH SUITE 202 Lakeland, MN 55043 St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. Joined Jan 30, 2002 Messages This number is located on the rod blank just above the handle . The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. Include the appropriate payment for the service plan selected. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). This is what I found out from the St Croix CSR: 1-The gasket is supposed to be around all glass panels and they can't understand why it wasn't. To order your pre-built top section, you will need to know the model number and serial number of your rod. St. Croix County reserves the right to reject any and all bids. i hate the location of the hook keeper due to where i hold my hand on the rod above the reel an on occasions with a finger or two on the blank. St. Croix has made it convenient and affordable to return a damaged rod for repair using our special discounts on shipping labels. I love my avid 69mlxf. $25 shipping label may be purchased on our website to send rod in. Please place all paperwork inside the shipping carton because customs officials will remove paperwork on the outside of the carton. Understandably, you're feeling pretty badly about your damaged Croix. That's all there is to it. Not to worry. Croix Rod856 4th Avenue NorthPark Falls, Wisconsin 54552Phone: 715-762-3226 or 1-800-826-7042Fax: 715-762-3293, In order to comply with return protocols as requested, - A picture containing rod model, serial number, and break must be submitted. If it's your fault they give you new one for 55 bucks. Include a note with your name, address, and telephone number. *For rods outside of warranty or older than 15 years old, If you are not able to take pictures, send the rod, Join Our Newsletter For The Latest Announcement. We reserve the right to refund or … It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at email@example.com for assistance in determining the exact price. Note: 2005 and prior years offered a 2-year warranty. My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. Here are those fees: Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. Page 14: Daily Maintenance CAUTION: Do not slam the door. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. St. Croix Auto wants to earn your business! The s&h charge for shipments to Canada is $30. Bids for less than the appraised value may be considered. We cannot guarantee that we will return your rod in the container that you used. If rod is outside of warranty, the charges will be based off of the tier chart (. St. Croix fishing rod blanks are carefully crafted and individually inspected to assure that the highest quality standards are met. Attention: Service DepartmentSt. Almost 100% of the crime is locals against locals. We at St. Croix Auto want to make that decision easier for you. If you are unable to send a picture of the rod then: - If sending in a section of the rod, please include rod model, serial number, and personalization if applicable. A: St. Croix stoves and furnaces require a minimal amount of daily maintenance, which normally consists of dropping the clinker and adding fuel (for a multi-fuel stove), or shaking down ashes and adding fuel (for pellet stove), along with cleaning the glass with a dry paper towel and perhaps dumping the ash pan. Limited 1-Year Warranty. To save freight costs, Canadian Customers may ship rods to the address below. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. Rest assured that our goal is to get you fishing with it again as soon as possible. Every St. Croix Pellet stove model will largely upon the quality of pellet fuel burned and have the same system as shown in 6 below. Send the note, a check for $20* and your entire rod to St. Croix. Louis XV ratified the treaty on 28 June, and received half the payment in French coins, with the remaining half paid in 18 months. Ahh..but what if you're not registered as the original owner of the rod. Return your damaged rod to St. Croix. If rod is within warranty, there will be a $50 surcharge for a replacement. St. Croix County is accepting bids for the property described below. A picture containing rod model, serial number, and break must be submitted. St. Croix respects your privacy and does not rent, share or sell your email address or other gathered information with anyone. . If work is needed that is outside of the warranty, a 10% discount off … * The $20 s&h charge applies to shipments within the continental USA. does removing this void the warranty? Write a note explaining the problem. Please include necessary pictures as explained in first bullet. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; If it broken fishing (which it did) you send it in with 20 bucks and they should replace it.. not to worried about getting it replaced more bummed that in without a clutch set up this time of year. We realize that purchasing a pre-owned vehicle is a difficult decision. In the late 1930’s St. Croix’s agriculturally based economy was not improving. St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. . *If you broke the tip of a multi-piece rod, please see below. There is the rate of burn. Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. Our upgrade plan makes it easy to move up to a higher-performing rod with a new warranty. Now, if you're convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. Since 2001, every St. Croix rod has a unique serial number. SC II, SC IIW and SC I blanks carry a five-year warranty. You can use our Discount Shipping Program to save money. However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? I recently broke a r I snapped a Triumph model back in March, but did not think about any lifetime warranty. On 16 November 1733, Moth was named the first Danish governor of Saint Croix. For a $25 shipping and handling fee,* we will repair or replace your rod getting you back on the water as soon as possible. I have no clue how or when this happened, so I was a little angered. The container must be no longer than 108” in length. All items are given a limited Standard 90 day parts warranty! For all rods within warranty and less than 15 years old regardless. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod. St Croix Convection Fan - 11-1222. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. include rod model, serial number, and personalization if applicable. Here's what to do. Jim B Well-Known Member. See BBB rating, reviews, complaints, & more The warranty registration must be completed within 30 days of purchase to activate your warranty. This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. Disposable shipping containers are preferred by us. a period of four years….. This number is located on the rod blank just above the handle. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans at the top of this page.) St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. ... Warranty Period 2 Years. This is a cheaper St Croix model, but has a feel and action I like. ), plus the cost difference between the price of your new rod and that of your damaged one. We’ve has partnered with UPS to offer a $25 shipping label to send your package. John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 Rod damaged beyond repair? St. Croix Reign fly rod was broken. Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. Required maintenance depends content. Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. BREAK ONLY THE TOP SECTION. 530-622-2056 Login or Sign Up; 0. We will complete this work in a reasonable time, usually within 30 days or less. This number is located on the rod blank just above the handle. Yes, I would like to receive email updates about new products, special offers and more! Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). I thought it was a no questions asked warranty. If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. No worries. St Croix has no more of a crime problem than any other tourist destination. If rod is within warranty, it will cost $25 for shipping if shipping alone. See serial number information on main Service & Warranty page.
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